Privacy Policy
Last Updated: March 22, 2025

At KROB KROB, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our food products within Thailand.

1. Information We Collect

We may collect the following:

• Personal Details: Name, email, phone number, and delivery address when you place an order or contact us.
• Business Information: Company name and details if you’re a B2B customer requesting wholesale discounts or samples.
• Website Usage: Cookies or analytics data (e.g., pages visited) to improve your experience.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Respond to inquiries via Line or Business WhatsApp.
• Offer personalized promotions or updates (with your consent).
• Enhance our website and services.

3. Who We Share Your Data With

We only share your information with:

• Delivery partners to fulfill your orders within Thailand.
• Trusted service providers (e.g., payment processors) who comply with privacy laws.
• Authorities, if required by Thai law.

We do not sell or share your data with third parties for marketing purposes.

4. How We Protect Your Data

We use secure systems and encryption to keep your information safe. Access is limited to authorized KROB KROB staff only.

5. Your Rights

Under Thailand’s Personal Data Protection Act (PDPA), you can:

• Request access to or correction of your data.
• Ask us to delete your information.
• Opt out of marketing communications.
  To exercise these rights, contact us via Line or Business WhatsApp.

6. Cookies

Our website uses cookies to improve functionality and track usage. You can disable cookies in your browser settings, but this may affect your experience.

7. Data Retention

We keep your data only as long as needed to fulfill your orders or comply with Thai legal requirements.

8. Contact Us

Questions about this policy? Reach out via our Line QR code or Business WhatsApp.

KROB KROB