Frequently Asked Questions
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1. What is KROB KROB?
KROB KROB is a Thai-based brand crafting delicious food products, from our signature KROB Pops to offering premium beef tallow frying oil, all made with top-quality ingredients.
2. Where do you deliver?
We deliver exclusively within Thailand. Whether you’re a home cook or a business, we’ve got you covered!
3. How can I place an order?
Order directly through our website, or contact us via our Line QR code or Business WhatsApp for personalized assistance.
4. Do you offer wholesale discounts?
Yes! Restaurants and businesses can enjoy exclusive wholesale pricing. Regular customers can get discounts when buying larger volumes, Scan our Line QR code or message us on Business WhatsApp to get started.
5. Can I request a sample package?
If you own a restaurant or business, contact us via Line or Business WhatsApp to request a sample of our specialties. We’ll assist you promptly!
6. What makes your beef tallow frying oil special?
Our beef tallow is a healthier, tastier alternative to seed oils. It’s rich in stable fats and vitamins, perfect for frying without harmful breakdown.
7. Do you sell cooking equipment?
Yes, we offer extras like our mini electric fryer, designed to perfectly cook 9 KROB pops at once. Check our website or contact us for details.
8. How long does delivery take?
Delivery times vary by location in Thailand. Once your order is confirmed, we’ll provide an estimated arrival time.
9. What are KROB Pops?
KROB Pops are our signature treat—crispy, flavorful bites made with premium ingredients. Pair them with our curated sauces for the ultimate experience!
10. How do I store your products?
Store KROB Pops in the freezer at -18 degrees celcius for longer freshness. Keep beef tallow oil in the refridgerator, away from direct sunlight.
11. Can I return or exchange products?
If there’s an issue with your order, contact us via Line or Business WhatsApp within 7 days. We’ll make it right!
12. How do you protect my privacy?
At KROB KROB, your privacy matters. We never share your personal information—like your name, address, or contact details—with anyone for marketing purposes. Your data is used only to process your orders, deliver your products, or assist you, and it’s protected with secure systems. We’re committed to keeping your trust while serving you in Thailand!
13. Still have questions?
We’re here to help! Reach out via our Line QR code or Business WhatsApp anytime.